Contact Information

Contact Information

Last Updated: November 4, 2026

1. Get in Touch

At YAMPIXO, we value our customers and are committed to providing helpful and reliable customer support.

Whether you have questions about our cookware, kitchen utensils, dining products, need assistance with an order, or would like information about shipping, returns, or refunds, our customer service team is here to help.

We welcome your questions and feedback and strive to make your shopping experience straightforward and convenient.

Please feel free to contact us using the information provided below.

2. Customer Service Contact

Brand Name: YAMPIXO

Business Category: Kitchenware, Cookware & Kitchen Accessories

Official Website:
https://yampixo.com/

Customer Service Email:
service@yampixo.com

Customer Service Phone:
+1 9472812354

For faster assistance with an existing purchase, please include your order number when contacting our customer service team.

3. Business Information

For business transparency, please find our official company information below.

Website Operator:
Inner Mongolia Jili Forestry Co., Ltd.

Business License Entity:
Inner Mongolia Jili Forestry Co., Ltd.

Registered Address:
Room 1807, Block F, Jinyu International Office Building,
Xilin South Road, Ordos Road Subdistrict, Yuquan District,
Hohhot, Inner Mongolia, China

4. How We Can Help

Our customer service team can assist with the following inquiries:

Cookware & Product Information

Questions about frying pans, cooking pots, ceramic nonstick cookware, cookware sets, product specifications, available sizes, and product details.

Kitchen Utensils & Accessories

Inquiries about kitchen tools, cooking accessories, product features, and available configurations.

Dining & Tableware

Questions about dining essentials, rice bowl sets, product details, and package contents.

Order Assistance

Help with order confirmations, order details, product availability, and other order-related inquiries.

Shipping and Delivery

Questions about shipping arrangements, order processing, tracking information, and delivery updates.

Returns and Refunds

Assistance with return requests, damaged or defective products, incorrect items, exchanges, and refund status.

General Inquiries

Feedback, suggestions, and other questions about shopping with YAMPIXO.

5. Contacting Us About an Order

To help us handle your inquiry efficiently, please include the following information when applicable:

  • Your full name.

  • Your order number.

  • The email address used when placing the order.

  • The name of the product related to your inquiry.

  • A brief description of your question or concern.

  • Relevant photographs or supporting information, if applicable.

If you are reporting a damaged, defective, or incorrect item, photographs of the product and its packaging can help us review the issue.

Please do not include payment card numbers, passwords, or other sensitive financial information in your message.

6. Customer Support Commitment

At YAMPIXO, we believe a positive shopping experience begins with clear product information and helpful customer support.

We aim to provide clear communication and assistance throughout your shopping journey, from browsing cookware and kitchen accessories to receiving order updates and requesting after-sales support.

Our team will review customer inquiries and provide relevant information or assistance based on the nature of each request.

For further details about shipping, delivery, returns, refunds, and other store policies, please refer to the corresponding policy pages on our website.

7. Official Website

For product information, cookware collections, kitchen accessories, and the latest store updates, please visit:

https://yampixo.com/

Thank you for choosing YAMPIXO. We appreciate your trust and look forward to helping you discover practical cookware and kitchen essentials for everyday living.

YAMPIXO — Practical Cookware. Thoughtful Kitchen Living.